Leading and Facilitating in Complexity

Leading and Facilitating in Complexity:
A 3-day Intensive

With Diane Musho Hamilton, Jennifer Berman, and Lisa Gibson

September 27 – 29, 2024
The Wasatch Center
Salt Lake City, Utah

In a world of increasing uncertainty and polarization, the ability to effectively lead and navigate complex interpersonal dynamics in an ever-changing context is essential for those of us leading change. Join us for a deep dive, designed to equip you with the mindsets, tools, skills, and strategies necessary to thrive amidst uncertainty, ambiguity, and rapid change.

We will explore adaptive leadership practices, support you in engaging with and navigating interpersonal dynamics, facilitate difficult conversations, and work with group energetics—honing the facilitation skills essential for guiding teams, organizations, and networks toward new possibilities and futures.

This in-person session is designed for leaders, coaches, and facilitators who are:

  • Guiding complex change in various settings — in multi-stakeholder initiatives, government, philanthropy, the nonprofit sector, or corporate environments
  • Eager to build their capacity to work in personal, interpersonal, and spiritual realms of systems change
  • Willing to challenge their own perspectives and worldviews
  • Seeking a transformative learning container and community of peers with whom they can learn and grow.

This course will focus on building the internal and interpersonal capacities needed to engage in emergence and complexity. Specifically, we will explore mindfulness and self-awareness, perspective-taking, navigating uncertainty, working with power, building effective containers for group work, and working with group dynamics, including group shadow.


  • Increase self-awareness and embodied presence;
  • Cultivate deep listening and other communication practices;
  • Expand the capacity to be present to discomfort, uncertainty, and not-knowing;
  • Explore adaptive leadership practices specific to your context;
  • Learn to engage and harness different perspectives and opposing views;
  • Identify your own and others’ conflict styles;
  • Practice having courageous conversations;
  • Understand, surface, and transform power dynamics in groups.


  • 18 hours of live instruction, practice, and Q&A with gifted facilitators Diane Musho Hamilton, Jennifer Berman and Lisa Gibson;
  • Live demonstrations with real-time commentary to make group dynamics visible
  • Sessions to practice group facilitation and leadership, and receive real-time coaching and feedback
  • Access to mp3 audio files of all teaching sessions
  • Supplemental reference materials to support your learning before, during, and after the workshop.


Friday, September 27, 2024, 8:00 am - 7:30 pm
Saturday, September 28, 2024, 8:00 am - 7:30 pm
Sunday, September 29, 2024, 8:00 - 12:30 pm

The venue for Leading and Facilitating in Complexity is The Wasatch Center, 75 South 200 East, Salt Lake City, Utah, 84111. The location is in downtown Salt Lake City. There are many hotels nearby. If searching AirBnB, listings downtown and in "The Avenues" will be fruitful.

There is on-site lodging in the Hospitality Wing of the Wasatch Center, ranging from $47.50/night for a shared room and bath to $100/night for a single. Lodging information and options will be provided after registration.

Please arrange flights to arrive in Salt Lake City on Thursday, September 26. Departing flights can be booked for an afternoon or evening departure on Sunday, September 29. The airport is about 20 minutes from the venue. Most airlines require check-in 2 hours before flight time. Please do not book travel / plan to leave before we end at 12:30pm.

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Early Registration $1499 USD until July 31, 2024

Registration is limited to 24 participants. Scholarship opportunities are available for those under 30, people of color, and those with a negative currency exchange against the US dollar.

Facilitating in Complexity

Diane Musho Hamilton is an award-winning professional mediator, author, and teacher of Zen meditation. Diane is the Executive Director of Two Arrows Zen, a practice in Utah, and offers training programs oriented to personal development and advanced facilitator skills. She is the author of three books on conflict resolution, relationship skills, and compassionate conversations.

Jennifer Berman is a systems convener, leadership coach, and facilitator who has worked in various social change settings over the past 25 years. She is passionate about bringing people together to imagine & create new possibilities, build new competencies, and discover what is possible when living and leading from a place of wholeheartedness.

Facilitating in Complexity
Facilitating in Complexity

Lisa Gibson is a transformative facilitator, coach, educator, and systems change consultant steadfastly devoted to human development and collective liberation. With a commitment to learning as a core driver of change, she has supported many diverse systems shapers to embody awakened leadership in many different settings.


You must participate in 100% of the workshop (no stepping out to take a work call, etc).
The workshop ends at 12:30 p.m. on the last day, so please arrange your flights accordingly. In other words, do not leave early.


The Leading and Facilitating in Complexity tuition is refundable 30 days before the event starts, less a 15% administrative fee. When a written request is received 29-14 days before the event starts, there will be a 50% refund. There are no refunds for withdrawals less than 14 days before the event starts unless your space fills from a waitlist. In that case, 50% of your program fee will be refunded.